Brains, Like Plants, Never Stop Growing   Lawn & Garden Retailer March 2008   By Janis Keating
The value of continuing education proves itself again and again as employees renew their interest and intellect in your business and the products you offer.
PDF Version

Get On Board with “On-Boarding”   Lawn & Garden Retailer January 2008   By Carol A. Hacker
Think your job is done when a candidate accepts your job offer? Think again. Investing time and resources into properly training, welcoming and engaging new hires can ensure smooth sailing for your business — and bottom line.

The Cost of Not Hiring   Lawn & Garden Retailer November 2007   By Carol Hacker
Some retailers think they can save money by not hiring new employees. In reality, they may be missing out on sales and the happiness of current employees.

Focusing On Service   Lawn & Garden Retailer August 2007   By Meghan Boyer
Excellent service is something every retailer wants to achieve. The Ritz-Carlton, a leader in customer service, has internal structures in place to ensure every guest at the company’s hotels and resorts has a pleasant, consistent experience.
PDF Version

Getting The Most From Seasonal Employees   Lawn & Garden Retailer August 2007   By Carol Hacker
Many businesses need extra employees at different times of year — but especially during the holidays. Here are some helpful tips to make sure you hire the right seasonal employees and get the most out of them in your garden center.
PDF Version

Consider A Return On Individuals   Lawn & Garden Retailer June 2007   By Bill McCurry
For the benefit of your business, offer employees the necessary continuing education to keep them up to speed and focus on their performance goals and results.
PDF Version

21 Ways to Applaud Success   Lawn & Garden Retailer April 2007   By Carol Hacker
Businesses that are able to keep motivated employees generally have a strategic, competitive advantage over the competition. Here are 21 ways to let your employees know they count.
PDF Version

Putting Employees First   Lawn & Garden Retailer March 2007   By Meghan Boyer
Costco Wholesale has built a reputation for consistently treating its employees well. Read on to find out what the company does for its employees and why it chooses to do so.
PDF Version

Seasonal Help 101   Lawn & Garden Retailer June 2006   By Carol Hacker
From where to find applicants to how to train them — learn how to get the most from seasonal employees.
PDF Version

Protecting Your Garden Center From Theft   Lawn & Garden Retailer April 2006   By Robert Noonan
Whether it comes from employees or customers, theft can be hard to handle, which is why it is important to know your rights as a business owner.
PDF Version

Seven Steps To Hiring Honest Employees   Lawn & Garden Retailer February 2006   By James W. Bassett
Learn how you can stop employee theft in your store.
PDF Version

A Uniform Approach   Lawn & Garden Retailer November 2005   Carrie Burns
PDF Version

Everything I ever needed to know...   Lawn & Garden Retailer June 2005   Bridget White, Editorial Director
You don’t get fans on their feet with an easy-catch fly ball; the big plays steal the show.
PDF Version

Exploit Your Differences   Lawn & Garden Retailer June 2005   By Russ Manthy
Perhaps the common thread running through all our examples is the “fun thing.” Customers know when you and your staff like what you’re doing, and they also know when you are just pushing product on them.
PDF Version

Committed Employees   Lawn & Garden Retailer January 2005   By Carol Hacker
Employees who feel like they make a difference in your business will work harder to never let you or the business down. Here are a few ways to make that happen.
PDF Version

Masterful Resources   Lawn & Garden Retailer August 2004   Bridget White
“The Greatest achievement of the human spirit is to live up to one’s opportunities and make the most of one’s resources.” — Vauvenargues
PDF Version