Keep Customers Coming Back for More
Lawn & Garden Retailer
June 2008
By P. Allen Smith
Q: As summer approaches, what are some surefire ways to encourage customers to keep coming back to the garden center after their initial spring planting?
Web 301: Getting the Word Out
Lawn & Garden Retailer
June 2008
By Cathy Owano
Marketing your website will connect you with your current and future customers.
More Than a Feeling
Lawn & Garden Retailer
June 2008
By Cindy Cragg
A little planning and research — and a healthy dose of inspiration — can add up to a successful, profitable display for upscale garden items.
A Mixed Bouquet
Lawn & Garden Retailer
February 2008
By Megan Bame
As garden centers continue to diversify their product offerings, cut flowers — traditionally sold at florists or farmer’s markets — may emerge as a promising new market. With the right handling and some innovative marketing, the challenge of selling cut flowers can turn into a profitable opportunity.
PDF Version
Making Your Wishes Come True
Lawn & Garden Retailer
February 2008
By Faith Savage
Realize your garden center’s dreams of more customers and higher sales by helping customers fulfill their own visions of a garden oasis.
PDF Version
Publicizing In-Store Events
Lawn & Garden Retailer
November 2007
By Lisa Anderson Mann
A little effort up front can help your in-store events pull in new customers.
Trends At Every Stop
Lawn & Garden Retailer
July 2007
By Meghan Boyer and Catherine Evans
There was a lot of information for retailers and growers alike at the 2007 California Pack Trials. From marketing ideas to variety trends, there was plenty for everyone to take in this past April.
PDF Version
Independents: Setting Themselves Apart
Lawn & Garden Retailer
May 2007
By Emily Stefanski and James Gibson
What are some of the best ways to show your uniqueness in the gardening marketplace? Here are some ideas that might work for you in your store.
PDF Version
Fashion In Flowers And Plants Marketing
Lawn & Garden Retailer
April 2007
By Veronica Richardson
One thing this industry should pay close attention to is the current fashion trends and how they can impact sales. Learn what the businesses in the United Kingdom are doing with fashion trends and flowers to appeal to consumers.
PDF Version
Healthful Gardening
Lawn & Garden Retailer
February 2007
By Jo Ellen Meyers Sharp
Gardens can do a lot more than just look pretty. Learn what other benefits gardening has to offer.
PDF Version
Transitioning From Holiday Promotions
Lawn & Garden Retailer
February 2007
By Maggie Kelly
Learn how different garden centers use their holiday promotions to transition to the spring season and help bring people in year round.
What Looks Good To You?
Lawn & Garden Retailer
January 2007
By Meghan Boyer
Whatever a retailer is best known for — merchandising, customer service, atmosphere and more — certain stores stand out for their best practices. As a professional retailer, which ones do you admire? “Outside The Industry” will take a look at what some of these merchants are doing that you may want to try in your garden center.
PDF Version
Pohmer On: Lessons To Be Learned…Wal-Mart
Lawn & Garden Retailer
January 2007
By Stan Pohmer
In the past year, Wal-Mart has made some different marketing decisions than it has in previous years. See how the decisions worked (and didn’t work) and what it means for this industry.
PDF Version
Feeling The Winds of Change
Lawn & Garden Retailer
January 2007
Compiled by Catherine Evans
See what some garden center industry leaders have to say about what they think will take place in 2007 and how it may help improve your business.
PDF Version
Changing Customer Habits
Lawn & Garden Retailer
November 2006
By Joseph Weishar
Looking at the history of retail is
one of the best ways to learn how
to understand your customers’ habits.
See what the past, present and future
of merchandising can do to get more
customers coming into your store.
PDF Version
Weather Or Not, There It Goes
Lawn & Garden Retailer
August 2006
By Catherine Evans
The weather played a major part in the 2006 spring season: Read on to learn what else your peers have to say about this past spring.
PDF Version
Accents Tailored For You
Lawn & Garden Retailer
July 2006
By Mary Jo Thomas
Learn how one of your peers makes purchasing decisions that best represent his garden center customers.
PDF Version
Indoor Gardening
Lawn & Garden Retailer
June 2006
By Bisser Georgiev
Indoor gardening is one of the newest upscale trends,
but it might require an original approach to make the sale.
PDF Version
Going, Going, Gone
Lawn & Garden Retailer
June 2006
By Bridget White
If new products are the lifeblood of your business, what are you doing to keep them moving at a healthy speed?
It’s All Fun And Games
Lawn & Garden Retailer
April 2006
By Meghan Boyer
A children’s department in your garden center can create a family atmosphere and introduce younger generations to gardening — in addition to tapping into this robust market segment.
PDF Version
Does It Pay To Have A Web Site?
Lawn & Garden Retailer
February 2006
By Jim Matya
Though treacherous, the electronic world can be very beneficial to even the smallest garden retailer…as long as you know what you’re getting into.
PDF Version
Employee-Pricing Promotions
Lawn & Garden Retailer
February 2006
By Lisa Anderson Mann
It seems car makers found success by offering
employee discounts to customers this past summer. What are the pros and cons of adopting a
similar promotion at your garden center?
PDF Version
Adding Some Fashionable Flair
Lawn & Garden Retailer
January 2006
By Meghan Boyer
Having fashion accessories in the garden center creates add-on potential for sales and allows employees to develop unique gift combinations.
PDF Version
Is an Onsite Workshop for You?
Lawn & Garden Retailer
November 2005
By Judy Sharpton
Learn how this not-so-big garden center got a free consulting session by hosting a simple workshop at its store.
PDF Version
Catering to Container Gardeners
Lawn & Garden Retailer
November 2005
By Liz Huntington
We all know container gardening is the craze right now, but what about the people who do it because they have to?
PDF Version
Spring Ahead but Don’t Fall Behind
Lawn & Garden Retailer
August 2005
By Catherine Evans
“The weather is the single most factor, as most of your readers know. Recently we had temperatures in the low 80s, and we were busy. But then it hit the low 90s, and we were slow…it’s not rocket science.” -Tim Parker
PDF Version
A Gem of a Market
Lawn & Garden Retailer
August 2005
By Carrie Burns
Garden centers are known for carrying out-of-the-ordinary or non-commodity-type items; the same should go for jewelry. Turquoise, shells and other fashion jewelry seem to be most popular with small specialty stores, such as garden centers.
PDF Version
Profiting from Christmas
Lawn & Garden Retailer
August 2005
By Ralph Gaudio
Some say Christmas is all about the children. In this case, it may be true, and no one knows this better than their parents. In order to separate yourself from the run-of-the-mill stores it is imperative that you reach the children.
PDF Version
All-Season Container Gardening Department
Lawn & Garden Retailer
July 2005
By Judy Sharpton
Turning a part of your garden center into a container gardening department will help customers understand combination plantings and prevent your staff from talking all over the store to make a sale.
PDF Version
Pick of the Pack Trials
Lawn & Garden Retailer
July 2005
Carrie Burns
In talking with growers at the Pack Trials, we heard mixed
reactions about the idea of a one-stop shop. There were also a few notable crop oddities in this year’s
exhibits.
PDF Version
Adding a New Station
Lawn & Garden Retailer
June 2005
By Bridget White
You already know that any time you can bring people into your store it means more money, but have you thought about using more than plants and fertilizer as bait? Many garden centers now carry home décor and gift items as a regular part of their offering. What about other items? What about products that are not usually considered garden products…things like pet supplies and gourmet food? These kinds of ancillary categories are proving profitable for garden centers around the country.
PDF Version
Exploit Your Differences
Lawn & Garden Retailer
June 2005
By Russ Manthy
Perhaps the common thread running through all our examples is the “fun thing.” Customers know when you and your staff like what you’re doing, and they also know when you are just pushing product on them.
PDF Version
ABC's of Sign Making… the Digital Way
Lawn & Garden Retailer
June 2005
By John Peterman
There’s probably nothing worse than spending $3,000 on your new sign printer and then looking in the box for something that can magically make signs pop out of it, only to discover there’s no sign genie inside your bottle.
PDF Version
Closed for Profit
Lawn & Garden Retailer
June 2005
By Carrie Burns
So, how do you know if it’s a good business move for you? Many things factor into the crucial decision of closing your doors, and those factors require a lot of thought and analyzing.
PDF Version
Dead armadillos…
Lawn & Garden Retailer
June 2005
By Stan Pohmer
Play your game, not your competitors’. It’s as important to know who you are not as it is to know who you are.
PDF Version
Green Goods: Bulbs…More than Just Spring
Lawn & Garden Retailer
June 2005
By Karen Oderizzi
Most people think that bulbs can just be planted
in the early spring, but the reality is that there
are tons of varieties that do well all year-round.
Find out which ones your customers will fall for.
PDF Version
Looking for Linens
Lawn & Garden Retailer
April 2005
By Mackenzie Gaffney
You already know that any time you can bring people into your store it means more money, but have you thought about using more than plants and fertilizer as bait? Many garden centers now carry home décor and gift items as a regular part of their offering. What about other items? What about products that are not usually considered garden products…things like pet supplies and gourmet food? These kinds of ancillary categories are proving profitable for garden centers around the country.
“Developing Markets,” a monthly series that will appear in each issue of Lawn & Garden Retailer, will profile eight of these potential new markets, giving insight into the health of the market, relating how other garden centers have mastered the category and profiling some of the best new products in the category.
January: Pet Supplies
February: Gourmet Food
March: Tabletop
April: Linens
June: Stationary
July: Personal Care
August: Jewelry
November: Collectables
PDF Version
Adding the Feminine Touch
Lawn & Garden Retailer
April 2005
By Catherine Evans
Experts have been telling us for years that women are our number-one customer, now, as proof, see what products are out there to offer them.
PDF Version
Who Are Your Einsteins?
Lawn & Garden Retailer
April 2005
By Stan Pohmer
Academic studies have shown that it takes far more time, effort and resources to correct and improve negative behaviors than it does to positively leverage strengths or positive behaviors.
PDF Version
In the Bag
Lawn & Garden Retailer
March 2005
By Catherine Evans
Thin, plastic bags are fine for groceries but not for upscale plant material or high-end gifts.
PDF Version
Going for the Gusto
Lawn & Garden Retailer
March 2005
By Catherine Evans
People are wanting to make their yards fun, “eccentric” places to be.
PDF Version
Set the Table
Lawn & Garden Retailer
March 2005
By Carrie Burns
You already know that any time you can bring people into your store it means more money, but have you thought about using more than plants and fertilizer as bait? Many garden centers now carry home décor and gift items as a regular part of their offering. What about other items? What about products that are not usually considered garden products…things like pet supplies and gourmet food? These kinds of ancillary categories are proving profitable for garden centers around the country.
PDF Version
The Gardening Gourmet
Lawn & Garden Retailer
February 2005
By Catherine Evans
You already know that any time you can bring people into your store it means more money, but have you thought about using more than plants and fertilizer as bait? Many garden centers now carry home décor and gift items as a regular part of their offering. What about other items? What about products that are not usually considered garden products…things like pet supplies and gourmet food? These kinds of ancillary categories are proving profitable for garden centers around the country.
“Developing Markets,” a monthly series that will appear in each issue of Lawn & Garden Retailer, will profile eight of these potential new markets, giving insight into the health of the market, relating how other garden centers have mastered the category and profiling some of the best new products in the category.
PDF Version
Just One
Lawn & Garden Retailer
January 2005
By Bridget White
As a little teaser for those unfamiliar with Paco, his company conducts research on shoppers and shopping.
PDF Version
Profiting from Pets
Lawn & Garden Retailer
January 2005
By Bridget White
Still, pet supplies at a garden center? It is a little out-of-the-box but not totally crazy.
PDF Version
Is Floriculture Relevant?… You bet it is!
Lawn & Garden Retailer
August 2004
By Stan Pohmer
This conference is an industry think tank, drawing in leaders from all aspects of our industry — for four days to discuss and dissect a different topic each year.
PDF Version
Larger Than Life
Lawn & Garden Retailer
August 2004
By Catherine Evans
People want to buy larger items to use in the garden as a focal point or a start to their gardens. There are so many possibilities to apply this trend.
PDF Version
Celebrations…
Lawn & Garden Retailer
July 2004
By Stan Pohmer
Few, if any other industries have
people at all
levels who are
as committed
and passionate
about what they
do, who can take
in stride and
rebound from
the curveballs
you’re constantly served up.
PDF Version
Artistic Flare
Lawn & Garden Retailer
July 2004
By Catherine Evans
People often get sick and tired of the ordinary everyday garden items and want to use something different to liven up their homes. Many of the manufacturers are adding artistic lines to their selections.
PDF Version
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