NRF Releases Holiday Survey Results
Though shoppers still plan to spend more on the holidays this year that last, consumers say their spending will be a bit restrained this holiday season. According to the National Retail Federation’s (NRF) 2007 Holiday Consumer Intentions and Actions Survey, conducted by BIGresearch, U.S. consumers plan to spend an average of $816.69 on holiday-related shopping. In addition, these shoppers will spend an additional $106.67 on special “non-gift” purchases by taking advantage of special promotions and discounts to treat themselves. This brings total planned holiday-related spending to $923.36, an increase of 3.7 percent from 2006.
“Shoppers will be a little more conservative with their spending as they become more aware of the softness in the economy,” said Tracy Mullin, NRF president and CEO. “It is safe to say that many retailers will be competing on price, causing this holiday season to be very promotional – a tremendous win for consumers.”
While the traditional kickoff to the holiday season is Black Friday (the day after Thanksgiving), most people won’t wait to begin bargain hunting. This year, 40.3 percent of shoppers said they would begin holiday shopping before Halloween.
Black Friday “remains the official kickoff for holiday shopping, consumers are out in the stores far earlier for holiday gifts,” said Phil Rist, vice president of strategy for BIGresearch. “Retailers that are promoting holiday merchandise are responding to the needs of their shoppers, who are already looking to purchase greeting cards, wrapping paper and a variety of gifts.”
Though consumers plan to shop at a variety of stores this year, no particular format will see significant traffic gains from last year. Discounters can expect the most traffic at 68.4 percent of consumers. Department stores will also see traffic, as 58.2 percent will choose this format. Other popular destinations include grocery stores (44.6 percent) and online (44.3 percent).
As expected, most holiday budgets will be allocated to gifts, with the average person spending $469.14 on family, $90.13 on friends, $22.79 on coworkers, and $37.45 on other people such as clergy, teachers and babysitters. The survey also found that most Americans plan to increase spending on flowers ($20.53 vs. $18.98 last year) and decorations ($49.76 vs. $46.49 last year).
There will be plenty of popular items on consumer wish lists this holiday season, but the most sought-after category appears to be the most practical: gift cards. This year, more than half (53.8 percent) of consumers want to receive a gift card or gift certificate as a holiday gift, though they won’t be the only item on shoppers’ wish lists. Consumers also want everything from clothing and accessories (50.1 percent) to books, CDs, DVDs, videos and video games (50.8 percent).
Other popular categories include consumer electronics or computer-related accessories (36.4 percent), jewelry (23.8 percent), and home décor or home-related furnishings (22 percent).
Though shoppers choose to buy in stores for a variety of reasons, two major factors will be driving consumer traffic this holiday season. The majority of shoppers continue to say that everyday low prices (12.8 percent) and sales or discounts (38.2 percent) bring them into stores. Though this will be a promotional holiday season, other factors like customer service (4.9 percent), product quality (12.8 percent) and merchandise selection (22.6 percent) will help retailers drive traffic. Additionally, 6.3 percent of shoppers said they choose to shop at stores with the most convenient location.
NRF continues to expect holiday sales to increase 4 percent to $474.5 billion. To learn more, visit www.nrf.com.
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